Terms of Service
Welcome to KTAMIZEN. By accessing or using our website, products, and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before proceeding.
1. General Terms
1.1 These Terms of Service govern your use of KTAMIZEN’s website and any purchases made through our online store.
1.2 By using our services, you confirm that you are at least 18 years old or have obtained parental consent.
1.3 We reserve the right to update or modify these Terms at any time. Continued use of the website after changes are posted constitutes your acceptance of those changes.
2. Products and Orders
2.1 All products are made on demand to minimize waste, which may result in longer processing times. Estimated delivery times are provided at checkout.
2.2 We strive to display accurate product descriptions, prices, and availability. However, errors may occur, and we reserve the right to correct them or cancel orders if necessary.
2.3 Orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to suspicion of fraud or illegal activity.
3. Payment
3.1 All payments must be made at the time of purchase. We accept major credit cards, debit cards, and other secure payment methods as displayed at checkout.
3.2 Prices are listed in USD and may not include applicable taxes, shipping, or customs fees.
4. Shipping and Delivery
4.1 Shipping costs and estimated delivery times are calculated at checkout. These are subject to change based on location and order size.
4.2 We are not responsible for delays caused by carriers, customs processes, or unforeseen circumstances.
4.3 International orders may be subject to customs duties or taxes, which are the responsibility of the buyer.
5. Returns and Exchanges
5.1 Due to the made-to-order nature of our products, we cannot accept returns unless the item is defective or damaged upon arrival.
5.2 If you receive a defective item, contact us within 14 days of receipt with proof of purchase and photos of the defect.
5.3 Exchanges are only available for defective items; we do not offer size or design exchanges.
6. Intellectual Property
6.1 All content, designs, logos, and materials on KTAMIZEN’s website are the property of KTAMIZEN and are protected by copyright and trademark laws.
6.2 You may not reproduce, distribute, or use any materials without prior written consent from KTAMIZEN.
7. Limitation of Liability
7.1 KTAMIZEN is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products.
7.2 Our liability is limited to the amount paid for the product(s) in question.
8. Privacy
8.1 Your personal information is handled in accordance with our Privacy Policy, which you can review here.
8.2 By using our website, you consent to the collection and use of your information as outlined in the Privacy Policy.
9. Governing Law
9.1 These Terms are governed by and construed in accordance with the laws of Italy.
9.2 Any disputes arising from these Terms will be resolved exclusively in the courts of Italy.
10. Contact Information
If you have any questions about these Terms of Service, you can reach us using the contact page.